Operating System: Linux
Part #: RH00003
About this product:
- 24×7 for severity 1 and 2 cases.
- Standard business hours of coverage for severity 3 and 4 cases are either 9 a.m. to 6 p.m. (0900-1800) local time for North America or 9 a.m. to 5 p.m. (0900-1700) for outside North America. Standard business hours do not include weekends or local public holidays.
- Web and phone support channels.
- Unlimited support cases.
